The business phone that does the follow-up.

Campbell's receptionist is out sick. Their front counter opens anyway.

The office manager opens the Front Desk from her kitchen table and is on the Campbell counter tablet for the whole shift. Patients walk up and talk to her like any other morning, and she keeps working in the rest of the app with the lobby in a small window.

• Two-way video at the front counter
• Staffed from home, the other office, or anywhere with a camera
• Step away, and the tablet shows when she'll be back

A San Jose dental office has checked in every patient this way, every day, for months. It replaced what they were using before, and they say it's far less awkward than running a front desk over a video meeting app.

Mid-morning, the refill requests stack up in the Pharmacy folder.

Four pharmacies have faxed by now. The doctor signs each one on screen between rooms, and the signed copy goes straight back to the pharmacy. Nobody walks to the fax machine.

• Faxes sorted into folders
• Sign and return on screen
• Confirmation on every send

A new family finds the website and asks whether you take their insurance.

The question lands in the same inbox as the calls and texts. The front desk answers between check-ins, books the first visit, and offers to text the intake form right then.

• Web chat in the shared inbox
• Book from the conversation
• Secure links for private questions

The 2:30 texts that she's stuck on 280.

The front desk checks the doctor's column, moves her to the open 2:45 and texts back “No problem, see you then.” Nobody was put on hold, and nobody had to guess where she was.

• Schedule by provider or by room
• Text from the patient's thread
• Reminders and confirmations by text

The office is closed. The 7:05 call still gets answered. Beta

A dad asks about tomorrow morning for an earache. The AI front desk gives the hours, takes his number, and makes a callback task. It's the first thing on tomorrow's list, the same way this morning started.

• Answers common questions from the details you give it
• Takes messages as tasks
• Hands the call to a person on request

Keisha goes home sick after Team Green's first stop.

Two people can't finish a four-bedroom move-out by 3:00, so Dana drags that job to Team Orange, who has a light afternoon, and re-optimizes both routes so nobody crosses the South Bay twice. She texts the two customers whose times moved, and Keisha's day off goes on her record.

• Drag jobs between crews on the board
• Re-optimize a crew's route in one click
• Time off on the staff record, so she isn't scheduled

A move-out quote comes in on the Google Ads number.

The call card says where he came from before Priya picks up. She takes the address on the call and texts Tomás an estimate for the move-out clean before he's off the phone. He texts back yes at lunch, and Priya books Friday's clean on Team Orange's board.

• Calls from ads show the campaign on the card
• Estimate texted from the customer's thread
• A yes turns the estimate into the invoice

Team Blue taps Complete. Emily's invoice is on her phone before the van leaves the driveway.

The invoice has the standard clean and this morning's oven clean. Her card is on file, so it's charged when the job is marked done and she gets the receipt by text. Customers without a card on file get a pay link. A minute later comes the rating text: five stars, and a nudge to say so on Google.

• Invoice built from the visit's services
• Card on file charged at Complete, or pay by text
• Ratings after the visit, with happy customers pointed to your review page

Dana's at her kid's game. The 7:40 call still gets answered. Beta

A renter asks whether a move-out clean can happen Saturday, before a Sunday walkthrough. The AI front desk gives the hours and service area, takes her number and the address, and makes a task. It's first on tomorrow's list, and Priya texts her a quote before the vans leave.

• Answers common questions from the details you give it
• Takes messages as tasks
• Hands the call to a person on request